I Needed Live Chat on My Site

Posted October 6th, 2016 by admin

I was stumped when I realized that even though a lot of people were visiting my site, they were not staying or buying anything. I knew that I had great products at incredible prices, and my reputation is second to none, so it truly was puzzling to me. I talked with a business acquaintance about it, and he suggested that I invest in software that allows live chat for the customers when they are on my site. I thought it was a great idea, so I went home and did a search for the best live chat software that I could find.

I really did not know a lot about it from the website owner’s perspective, but I have used it quite a bit myself as a customer on other websites. I still find it ironic that I have found it to be a resourceful tool as a customer but failed to provide the same resource for my own customers. Anyway, I did a search so I could find the best live chat software, because I imagined that it was like anything else and had a lot available. In that, I was not wrong, and I had no idea which one to even begin looking at.

It ended up not being a problem though, because I did another search for more help, and I came across a website that had a lot of information on different live chat software applications. I was able to read the highlights on each one as well as the price range. I also was able to read reviews from different people who have used the same software packages, and that helped me out more than anything else. I ended up going with the top rated one on this website because of all the positive reviews, and it has helped my bottom line a lot!


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